Founded by Justin Franks. Washington, DC based. We provide professional technology consulting focused on web development, data automation, and technical stewardship for nonprofits, government agencies, and cooperatives creating positive impact.
Certified Business Enterprise (CBE): Local Business Enterprise (LBE), Small Business Enterprise (SBE), Development Enterprise Zone (DZE), Resident Owned Business (ROB). DUNS: 080829145 | CAGE: 9HR97 | Incorporated May 2017, Ward 1 Washington DC
Our Services
Website Design, Maintenance & Optimization
WordPress design with proactive maintenance for speed, security, and compliance. We plan and build custom WordPress sites or refresh your current one, manage content updates, and add new pages and features as you grow. Ongoing care includes plugin and core updates, uptime and SSL monitoring, accessibility and GDPR checks, and continuous speed tuning for modern browsers and mobile devices.
Skills: WordPress, Elementor, CPT/ACF, Cloudways, WP Rocket, Cloudflare CDN, cPanel, Google Search Console.
Related projects: NOBCChE: Custom WordPress Site with Member-Focused Tools, Mi Casa Website Redesign & Optimization, Douglass CLT Website & Data Integration, Everything Co-op New Website and Episode Directory.
Interactive Maps, Directories & Data Platforms
Searchable maps, directories, and custom data platforms in WordPress or React. From spreadsheet-synced WordPress CPT directories to AI-powered Mapbox visualizations and headless data platforms, we architect scalable solutions with faceted search, multilingual UI, secure authentication, and contributor workflows.
Skills: Mapbox GL, React, Next.js, CPT/ACF, WP All Import, Tailwind CSS, PostgreSQL, JWT/Auth, Spreadsheet Sync.
Related projects: Co-op Atlas: AI-Powered Global Co-op Law Map & Repository, CICADA: Multilingual Member Directory, NOAA IOOS: Regional Modeling Directory & Site Stewardship, Everything Co-op New Website and Episode Directory, DC LEC Task Force: Affordable Housing Directory & GIS Map, Barnor Law Engine Platform Development & Workforce Pilot.
Infrastructure & Performance Management
Hosting, DNS/SSL, email, backups, and Core Web Vitals performance management. We migrate servers, manage cPanel or hosting providers, renew licenses, configure backups, SPF/DKIM email, tune caching, and run Lighthouse & accessibility checks to keep your site secure, fast, and compliant.
Skills: Cloudways, cPanel, SSL, DNS, Backups, WP Rocket, SPF/DKIM, Lighthouse, GT Metrix.
Related projects: Domain & Email Infrastructure Cleanup for CPA, OCDC Website Project Management Vendor Coordination & Web Operations, NOBCChE: Custom WordPress Site with Member-Focused Tools, Mi Casa Website Redesign & Optimization.
Data Collection & Workflow Automation
Automate forms, spreadsheets, payments, and CRM sync across your web and email. WordPress or Gravity Forms feed Google Sheets, Salesforce, or Mailchimp. PayPal and Stripe transactions create or update CRM records. Sheet rows republish to custom post types that power searchable directories and episode archives, while Zapier or webhook flows push podcast episodes and videos to social channels. Multilingual sheet-to-site pipelines and automated email campaigns remove manual work and surface reliable insights.
Skills: Custom Forms (e.g. WordPress, Google etc), Google Sheets API, WP All Import Pro, Zapier, Webhooks, Salesforce, Mailchimp, Constant Contact, PayPal, Stripe, SoundCloud, RSS.
Related projects: CICADA: Multilingual Member Directory, Douglass CLT Website & Data Integration, Everything Co-op New Website and Episode Directory.
Dashboards & Reporting
Live dashboards, automated analytics emails, and intake workflows for clear insights. Custom intake and MEL tracking: I design the right intake forms, set up the spreadsheets, and manage the ongoing data process, cleaning entries, updating metrics, and producing clear impact reports for boards and funders. Automated web and SEO analytics: I configure Google Analytics, Search Console, and SEMrush, build matching Google Data/Looker Studio views, and email PDF summaries to leadership each month. Dynamic site dashboards: I pull live WordPress posts, resource libraries and repositories through the WP REST API to power real-time visualizations on internal or public dashboards.
Skills: Custom Forms (e.g. WordPress, Google etc), Google Sheets, CSV, Looker Studio, React/Recharts, Google Analytics, Google Search Console, SEMrush, WP REST API.
Related projects: ICRG Strategy Resource Analytics & MEL Reporting, Co-op Atlas: AI-Powered Global Co-op Law Map & Repository, DC LEC Task Force: Affordable Housing Directory & GIS Map, Mi Casa Website Redesign & Optimization.
Vendor & Procurement Stewardship
Flexible vendor sourcing and management with RFP guidance and contract support. Includes: Stakeholder alignment sessions, RFP drafting and vendor shortlisting, vendor assessments and comparative analysis, proposal scoring, contract negotiation support, ongoing vendor coordination and performance reviews.
Skills: Stakeholder Alignment, RFP Management, Vendor Due Diligence, Proposal Evaluation, Contract Negotiation, Vendor Performance Monitoring, Multi-vendor Coordination.
Related projects: OCDC Website Project Management Vendor Coordination & Web Operations, Comprehensive IT Strategy and Vendor Procurement Support.
Technical Project Management & Delivery
Coordinate technology initiatives with planning, milestone tracking, budget management, and leadership. Includes: Develop and adjust project plans and scopes, track timelines and milestones, coordinate cross functional resources, implement quality checks and testing, apply risk mitigation strategies, facilitate stakeholder communication, monitor budgets and cost control, create technical documentation, support launches and iterative refinements, provide team leadership and coordination.
Skills: Project Planning, Scope Definition, Milestone Tracking, Resource Allocation, Quality Assurance, Risk Management, Stakeholder Communication, Budget Control, Technical Writing, Team Leadership.
Related projects: Comprehensive IT Strategy and Vendor Procurement Support, OCDC Website Project Management Vendor Coordination & Web Operations.
Training & Capacity Building
Interactive workshops, on demand documentation, and ongoing support to empower your team. Includes: Customize operating procedures and process guides, deliver live or virtual workshops, develop video tutorials and quick reference guides, produce role based user and admin documentation, schedule knowledge handoff sessions and optional ongoing coaching.
Skills: SOP Development, Workshop Facilitation, Video Tutorial Creation, Documentation Writing, Train-the-Trainer, Knowledge Handoff.
Related projects: Supporting Entrepreneurs through Holistic Coaching Training & Subgrants, ICRG Strategy Resource Analytics & MEL Reporting.
Case Studies
DC LEC Task Force: Affordable Housing Directory & GIS Map
Client: DC Limited Equity Housing Task Force | Year: 2022 | Industry: Housing, Nonprofit
Built a searchable directory and interactive GIS map of DC housing co-ops using Mapbox. Provided comprehensive digital infrastructure to increase visibility and tracking of limited equity housing co-ops in Washington, DC. Housing cooperatives lacked visibility and centralized tracking; existing data was fragmented; community organizers lacked geographic visualization tools.
Key Contributions: GIS Integration & Mapping System — Developed an interactive map using Mapbox with filterable views showing housing co-op locations; 95+ co-ops visualized. Database Design & Spreadsheet Automation — Created a structured backend linked to Google Sheets for real-time sync of listings to the frontend. Accessible Searchable Directory — Searchable, filterable housing directory enabling residents to find housing options by 10+ data points.
Technologies: WordPress, Mapbox, Google Sheets. Services: Web Application Development, Database Design, GIS Mapping, Systems Integration, Mobile Optimization, Spreadsheet Automation.
NOAA IOOS: Regional Modeling Directory & Site Stewardship
Client: NOAA (via ISS) | Year: 2024–Present | Industry: Government, Environmental Science
Developed a 100+ model website directory, optimized backend workflows, and scoped a full redesign of the IOOS website. Supported NOAA IOOS through technical content management, backend workflow optimization, and public directory development. Multiple NOAA websites required regular content updates; IOOS needed a searchable directory of modeling tools.
Key Contributions: Live Site Content & Publishing Infrastructure — Maintained and updated 3+ government websites with <2 business day average turnaround on requests. IOOS Regional Models & Applications Directory — Developed and managed a directory showcasing 100+ regional forecasting models. Backend Workflow Optimization & Redesign Strategy — Audited workflows and developed redesign strategy.
Technologies: WordPress, Drupal, CMS tools. Services: Web Content Management, CMS Administration, Government Compliance, Workflow Design, Directory Design, Content Integration.
Live site: https://ioos.noaa.gov/ioos-regional-models-and-applications/
ICRG Strategy, Resource Analytics & MEL Reporting
Client: International Cooperative Research Group (ICRG) | Year: 2022–2025 | Industry: International Development, Cooperative
Designed and implemented a centralized tracking system and data dashboard for ICRG's global resource library. ICRG needed end-to-end digital management support including a centralized system to track and analyze resource download data across 100+ countries.
Key Contributions: Centralized Resource Analytics & Data Architecture — Dashboard centralizing download data across key indicators; 1,500+ downloads categorized across 100+ countries. Strategic Reporting & MEL Alignment — Connected dashboard insights to internal strategy and USAID reporting; 100% improvement in tracking visibility. Digital Content Ecosystem Management — End-to-end support for content ecosystem including metadata structuring, content QA, and process documentation.
Technologies: Google Sheets, WordPress, dashboard/visualization tools. Services: Data Architecture, Dashboard Development, Resource Analytics, Strategic Reporting, MEL Integration, Data Visualization.
CICADA: Multilingual Member Directory
Client: CICADA (Centre for Indigenous Conservation and Development Alternatives) | Year: 2024 | Industry: International Development, Arts & Research
Built a highly dynamic, multilingual, filterable member directory for an international network, powered by spreadsheet-based sync. Developed a scalable, multilingual member directory system for CICADA's arts and research network, enabling decentralized updates and content syncing across English, French, and Spanish microsites.
Key Contributions: Multilingual Directory with Three Language Variants — Built separate English, French, and Spanish directory views for a global membership. Spreadsheet-Powered Dynamic Sync — Integrated Google Sheets as a live data source so non-technical staff can update member profiles without WordPress admin access. Dynamic Member Profiles & Filtering — Created filterable views with popup detail cards, supporting 10+ filter dimensions.
Technologies: WordPress, WP All Import Pro, Elementor, Google Sheets, ACF. Services: Web Application Development, Multilingual Design, Spreadsheet Automation, CMS Customization.
Live site: https://cicada.world/members/
OCDC Website Project Management, Vendor Coordination & Web Operations
Client: U.S. Overseas Cooperative Development Council | Year: 2022–2025 | Industry: Cooperative, International Development
Led stakeholder engagement and vendor coordination for a new website build, including proposal development. Supported OCDC's new website build by leading stakeholder engagement, managing communications with the external vendor, and overseeing content operations and publishing tasks.
Key Contributions: Vendor Coordination & Stakeholder Engagement — Led communications and feedback loops between OCDC staff and the web development vendor. Proposal Development & Web RFP Guidance — Provided technical insight and support during RFP and proposal development process. Content Publishing, Multimedia Editing, & SEO — Published and edited content, transposed Mailchimp newsletters into blog stories, edited bilingual videos, and ensured SEO optimization.
Technologies: WordPress, Mailchimp, Google Analytics, Adobe Premiere, Google Workspace. Services: Web Development, Content Publishing, SEO, Vendor Coordination, Stakeholder Engagement.
Live site: https://ocdc.coop
Mi Casa Website Redesign & Optimization
Client: Mi Casa, Inc. | Year: 2024 | Industry: Housing, Nonprofit
Design improvements, plugin optimization, accessibility setup, and analytics integration. Website modernization project for a nonprofit housing developer focused on accessibility and content structure. Site had 32 plugins causing performance issues; no analytics tracking or SEO setup; site was not mobile-friendly or accessible.
Key Contributions: Plugin Streamlining & Performance Optimization — Audited and reduced plugin count from 32 to 17, improving load time and backend stability (47% reduction). Accessibility & Mobile Responsiveness — Implemented WCAG 2.1 AA-level accessibility improvements. SEO & Analytics Infrastructure — Installed and configured SEOPress and Google Analytics enabling monthly performance reports.
Technologies: WordPress, Elementor, SEOPress, SiteKit, Google Analytics. Services: Web Development, Performance Optimization, SEO, Web Analytics.
Live site: https://micasa-inc.org
Everything Co-op New Website and Episode Directory
Client: Everything Co-op | Year: 2017–Present | Industry: Cooperative, Media
Redeveloped and now manage the Everything Co-op website, featuring a dynamic episode directory. Multimedia content management and web redesign for a cooperative-focused radio show and podcast. Site previously lacked automation for episode publishing; SoundCloud was not embedded; no accessibility standard in place.
Key Contributions: Dynamic Episode Directory with Google Sheets Sync — Created a dynamic archive of 400+ episodes, syncing metadata from Google Sheets and embedding SoundCloud players on each post. Accessibility & WCAG Compliance — Implemented accessibility standards across the site. SEO Optimization & Analytics — Implemented SEO and analytics for visibility into site traffic.
Technologies: WordPress, Google Sheets, SoundCloud, SEOPress. Services: Web Development, Data Integration, Spreadsheet Automation, Podcast Management, Accessibility.
Live site: https://everything.coop
Domain & Email Infrastructure Cleanup for CPA
Client: Community Purchasing Alliance (CPA) | Year: 2023 | Industry: Cooperative
Resolved longstanding domain and email infrastructure issues. Helped CPA consolidate and modernize its domain registration and organizational email systems. Domain registrar was outdated and unsupported; email routing was fragmented; CPA staff had limited internal capacity.
Key Contributions: Domain Registrar Consolidation — Migrated domain registration from MyOrderBox to Domains.Coop; 100% successful transfer. Email Infrastructure Migration — Resolved MX record issues and migrated organizational email to Google Workspace in <2 weeks. Technical Advising and Coordination — Acted as technical liaison to coordinate transitions across Squarespace, Domains.Coop, and Google platforms; reduced platforms from 4 to 2.
Technologies: Google Workspace, Squarespace, Domains.Coop. Services: Domain/DNS Cleanup, Email Migration, Infrastructure Mapping, IT Support.
Supporting Entrepreneurs through Holistic Coaching, Training & Subgrants
Client: DC Department of Employment Services (DOES) | Year: 2021–2022 | Industry: Government, Workforce Development
Designed and delivered coaching and training for returning citizen entrepreneurs, along with a subgrant proposal process. Program delivery and digital support for returning citizens building small businesses in DC.
Key Contributions: Custom Coaching and Development Plans — Designed and delivered one-on-one business coaching; 100% of participants completed tailored business plans. Cohort-Led Learning and Sociocratic Facilitation — Facilitated participant-led group workshops using consensus-based decision-making. Subgrant Proposal Process & Resource Hub — Created a streamlined subgrant process and resource hub in Notion to support proposal development and follow-up.
Technologies: Notion, Google Workspace, Zoom. Services: Entrepreneurship Coaching, Grants Management, Workshop Facilitation, Digital Knowledge Hub.
Douglass CLT Website & Data Integration
Client: Douglass Community Land Trust | Year: 2024–2025 | Industry: Housing, Nonprofit
Ongoing redesign, data integration, and digital strategy for housing-focused nonprofit. Website modernization and CRM-connected digital infrastructure support for community land trust. Legacy site architecture was outdated; Salesforce forms needed better integration; client required responsive design and SEO improvements.
Key Contributions: CRM & Form Integration with WordPress — Configured integrated forms that push to Salesforce and deliver PDF receipts; 2 custom Salesforce-connected application forms launched. Redesign of Homepage and Member Areas — Updated homepage layout with Elementor, improving accessibility and responsiveness. SEO Optimization and Google Indexing — Implemented SEOPress, fixed metadata, and submitted sitemap; improved search engine indexing.
Technologies: WordPress, WPForms, Salesforce, Elementor. Services: Web Development, CRM Integration, Performance Optimization, Web Design, Digital Strategy.
Live site: https://douglassclt.org
NOBCChE: Custom WordPress Site with Member-Focused Tools
Client: NOBCChE (National Organization for the Professional Advancement of Black Chemists and Chemical Engineers) | Year: 2024–2025 | Industry: STEM, Nonprofit
Designed and developed a highly dynamic website using Elementor and customized WordPress backend features. Redesigned and structured the website for a national STEM advocacy organization. Site lacked content structure and modern design; needed to be easy to update by non-technical staff.
Key Contributions: Custom Post Types and Backend Organization — Created structured backend with CPTs and ACF for staff to manage news, events, awards, and outreach; 6+ custom post types created. Elementor Frontend & Brand Implementation — Designed and deployed 10+ Elementor templates implementing NOBCChE's brand. Staff Training on Publishing Workflows — Trained 4+ staff on using the system without technical support.
Technologies: WordPress, Elementor, ACF, CPT. Services: Web Development, Admin UI Design, Content Management, Staff Training.
Live site: https://nobcche.org
Comprehensive IT Strategy and Vendor Procurement Support
Client: Just Neighbors | Year: 2024 | Industry: Nonprofit
Led Just Neighbors through a vendor selection process for comprehensive IT support services, including development of a detailed RFP, evaluation of security and compliance features, and final vendor recommendation. Just Neighbors needed to transition to a more secure, scalable managed IT solution supporting a hybrid Microsoft 365 and legacy on-site server environment.
Key Contributions: Development of Comprehensive RFP for Managed IT Services — Drafted a detailed RFP outlining current infrastructure, service requirements, security needs, and evaluation criteria. Vendor Interviews & Recommendation — Scheduled, conducted, and documented interviews with 4 qualified IT providers; delivered formal recommendation. Cloud-Centric IT Strategy Guidance — Advised on long-term IT planning for Microsoft 365, SharePoint, backups, and paperless expansion.
Technologies: Microsoft 365, SharePoint, managed IT platforms. Services: IT Strategy, Procurement Design, Security-Focused Planning, Vendor Vetting, Interviewing, Solution Evaluation.
Live site: https://www.justneighbors.org/
Barnor Law Engine Platform Development & Workforce Pilot
Client: Barnor Law Engine | Year: 2018–2022 | Industry: Legal, Education
Developed a legal education platform while piloting a workforce development model with local coding bootcamp graduates. Built a legal education platform and online case index for Ghanaian law students. Barnor Law Engine sought a searchable case index, membership content platform, and legal LMS with a limited budget.
Key Contributions: Legal LMS & Membership Platform — Designed and built a custom LMS and searchable legal case index; 5,000+ Ghanaian legal cases searchable via spreadsheet-powered interface. Workforce Pilot Management & Technical Mentorship — Recruited two bootcamp grads, coordinated weekly technical mentorship, and oversaw project delivery; 2 workers hired, mentored, and launched into FTE roles. Career Pathway Support — Created structured pathways from bootcamp graduates to employed developers.
Technologies: WordPress, ACF, Spreadsheet Automation, LMS. Services: WordPress Development, LMS Design, Project Management, Team Leadership, Mentorship, Recruiting.
Tech Turn Up: LMS Platform for Youth Creators
Client: Tech Turn Up | Year: 2021–2025 | Industry: Education, Youth
Designed and maintained a WordPress learning platform with courses and integrated LMS features. Tech Turn Up needed a platform to deliver multimedia-based learning courses and adapt functionality over time for UX, backend, and infrastructure needs.
Key Contributions: LMS Course Development and Integration — Designed and deployed 2 interactive courses with embedded video, assignments, quizzes, and media resources. UX Enhancements & Admin Functionality — Implemented user dashboards for course tracking, admin login visibility, and assignment completion insights. Ongoing IT Infrastructure & Technical Maintenance — Managed site infrastructure including MariaDB, PHP, plugin versioning, troubleshooting, and staging for 4 years.
Technologies: WordPress, LMS Integration. Services: Web Development, Learning Management System, IT Infrastructure Maintenance, UX Design, Digital Strategy.
Co-op Atlas: AI-Powered Global Co-op Law Map & Repository
Client: JNF Digital (self-initiated R&D) | Year: 2025 | Industry: Legal, Cooperative, Research
Built an AI-driven platform that ingests, summarizes, and visualizes global cooperative law documents for interactive exploration and comparison. Centralized global cooperative law documents from 72 countries into an AI-powered mapping and directory platform, enabling instant browsing, filtering, and comparative analysis.
Key Contributions: AI Document Ingestion & Summarization Pipeline — Built automated pipeline to ingest, chunk, and semantically summarize 203 cooperative law documents using OpenAI and vector embeddings; 40% token-usage reduction via context caching. Interactive World Map & Directory — Developed an interactive Mapbox-powered map with country-level filtering, document browsing, and AI-context-aware chat; 3.2 s average AI answer latency. Multi-format Data Extraction & Structuring — Processed PDFs, Word docs, and HTML files using custom parsers, enriched with metadata, and indexed for semantic search.
Technologies: React, TypeScript, Mapbox, OpenAI, PostgreSQL, Tailwind CSS. Services: AI/ML Integration, Web Application Development, Data Architecture, GIS Mapping, Semantic Search.
Live site: https://coopatlas.jnfdigital.com
Results: Documents processed: 203 | Countries represented: 72 | Regions covered: 7 | Avg. AI answer latency: 3.2 s | Token-usage optimization: 40% reduction via context caching
PPGC Website Rebuild + CRM Integration
Client: Perennial Promise Grower's Cooperative (PPGC) | Year: 2025 | Industry: Agriculture, Cooperative
Modernized the PPGC website on WordPress and added a gated B2B ordering form that pushes partner orders straight into Zoho CRM, ending manual data entry. PPGC needed a scalable site that reflected its mission while simplifying ordering for brand partners. The legacy Webflow site was hard to update and required spreadsheet exports to process orders, slowing sales follow-up and risking errors.
Key Contributions: WordPress Rebuild & UX Overhaul — Rebuilt the entire site in WordPress with a fresh design, streamlined navigation, and full content migration. Gated Ordering Portal + Zoho CRM — Developed a secure ordering page whose submissions push directly into Zoho CRM, eliminating manual data entry and accelerating sales follow-up. Brand Identity & Visual Design — Applied a cohesive visual language across all pages including hero sections, product showcases, grower profiles, and food photography layouts.
Technologies: WordPress, Elementor, Zoho CRM, WPForms. Services: Web Development, CRM Integration, UX Design, Brand Implementation.
Live site: https://perennialpromise.com