Improve Internal Workflows

Domain & Email Infrastructure Cleanup for CPA

Client: Community Purchasing Alliance (CPA) Year: 2023 Industry: cooperative

Resolved longstanding domain and email infrastructure issues.

Project Overview

Helped CPA consolidate and modernize its domain registration and organizational email systems.

The Challenge

  • Domain registrar was outdated and unsupported (MyOrderBox)
  • Email routing was fragmented and prone to errors
  • CPA staff had limited internal capacity to manage platform handoffs

Our Approach & Key Contributions

Domain Registrar Consolidation

Migrated domain registration from MyOrderBox to Domains.Coop, ensuring future access, security, and ease of management.

Domain ManagementVendor EvaluationDNS Configuration

→ Registrar moved to cooperative-backed provider

Email Infrastructure Migration

Resolved MX record issues and migrated organizational email to Google Workspace, improving reliability and admin controls.

MX Record SetupWorkspace AdministrationEmail Routing

→ Fully functional Gmail across accounts

Technical Advising and Coordination

Acted as technical liaison to interpret needs, assess risk, and coordinate transitions across Squarespace, Domains.Coop, and Google platforms.

Tech ConsultingStakeholder CommunicationInfrastructure Assessment

→ 3 platforms unified under simplified setup

Tools & Technologies

Google WorkspaceSquarespaceDomains.CoopMyOrderBox

Outcomes & Results

Email and web domains stabilized, improving CPA's communication infrastructure and reducing platform overhead.

Email functionality restored and domain access centralized.

Key Metrics

100% successfulDomain transfer
<2 weeksMX/DNS resolution time
4 to 2Platforms reduced

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