Who This Is For
Nonprofits and mission-driven organizations that need senior technical guidance but cannot justify a full-time CTO or IT director.
Problems We Solve
- No internal technical leadership to evaluate vendors or plan IT investments
- Vendor selection process is unclear or risky without a technical evaluator
- Staff lack the skills to manage or use the technology tools you have
- Technology projects lack proper scope, planning, or milestone tracking
- IT infrastructure is outdated and needs a transition plan
- Budget and risk decisions are made without technical input
- No documentation or SOPs for critical workflows
What We Do
- Develop IT strategy and technology roadmaps aligned to organizational goals
- Draft RFPs for managed IT, websites, CRMs, and other technology services
- Evaluate vendors through structured interviews, scoring, and comparative analysis
- Lead technical project planning, milestone tracking, and quality assurance
- Facilitate stakeholder alignment sessions between technical and non-technical teams
- Create SOPs, user documentation, and admin guides for staff
- Deliver workshops and training sessions on platforms, tools, and workflows
- Provide ongoing fractional CTO support on a monthly retainer
Services in This Category
Vendor & Procurement Stewardship
Stakeholder alignment sessions, RFP drafting and vendor shortlisting, vendor assessments and comparative analysis, proposal scoring, contract negotiation support, and ongoing vendor coordination and performance reviews.
Technical Project Management & Delivery
Develop and adjust project plans and scopes, track timelines and milestones, coordinate cross-functional resources, implement quality checks and testing, apply risk mitigation strategies, facilitate stakeholder communication, monitor budgets and cost control, create technical documentation.
Training & Capacity Building
Customize operating procedures and process guides, deliver live or virtual workshops, develop video tutorials and quick reference guides, produce role-based user and admin documentation, schedule knowledge handoff sessions and optional ongoing coaching.
Outcomes & Results
- RFP developed, 4 vendors interviewed, final recommendation delivered for Just Neighbors
- Discovery sessions and feedback loops completed for OCDC website build
- 100% of DC DOES entrepreneur coaching participants completed tailored business plans
- 2 junior developers mentored from bootcamp to full-time employment via Barnor Law pilot
- Structured tagging, resource protocols, and MEL reporting implemented for ICRG
- Staff trained on publishing workflows for NOBCChE without ongoing developer support
Frequently Asked Questions
What does "fractional" mean in this context?
It means you get senior-level technical leadership on a part-time or project basis — not a full-time hire. This gives you expert guidance at a fraction of the cost of an FTE.
Can you help us select a vendor or software platform?
Yes. We develop the RFP, screen and interview vendors, score proposals against your criteria, and deliver a written recommendation with rationale.
Do you provide ongoing monthly support?
Yes. We offer monthly retainer engagements for ongoing tech stewardship, which can include a set number of hours per month for advising, coordination, and reviews.
Can you train our staff on new tools?
Absolutely. We design training sessions, SOPs, and documentation tailored to your team's technical level, and offer follow-up coaching as needed.
Related Case Studies
Ready to Get Started?
Let's talk about how JNF Digital can support your organization.
Contact Justin →