Project Overview
Oversaw Just Neighbors' transition toward a long-term managed IT solution by developing a strategic RFP process, defining security priorities, and supporting vendor outreach and evaluation.
The Challenge
- Just Neighbors needed to transition to a more secure, scalable managed IT solution that supported a hybrid environment using Microsoft 365 and a legacy onsite server. They required guidance on vendor selection and a strong RFP to assess cost-effectiveness, scalability, and compliance for their nonprofit operations.
Our Approach & Key Contributions
Development of Comprehensive RFP for Managed IT Services
Drafted a detailed RFP outlining current infrastructure, service requirements, security needs, and evaluation criteria, aligned with nonprofit standards and the organization's hybrid IT setup.
→ Detailed RFP submitted to multiple vendors for response
Vendor Interviews & Recommendation
Scheduled, conducted, and documented interviews with qualified IT providers; evaluated security features, licensing models, and support offerings; delivered formal recommendation to Just Neighbors leadership.
→ Final recommendation delivered to client based on interviews
Cloud-Centric IT Strategy Guidance
Advised on long-term IT planning for Microsoft 365, SharePoint, backups, and paperless expansion; guided Just Neighbors through access and volunteer account policy best practices.
→ Defined volunteer access tiers and support model
Tools & Technologies
Outcomes & Results
Enabled Just Neighbors to confidently move forward with a managed IT provider by aligning technical strategy with budget, compliance, and growth priorities.
Created and led an IT vendor selection process from scratch, reducing risk and improving digital service planning for a growing legal services nonprofit.
Key Metrics
Related Services
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